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How does your approach or viewpoint compare to other shop owners? We always have active polls. Members can participate and see the results on more than 100 topics, including payroll costs, loaner cars, lug nut tightening, and much more. Premium Members get access to the full archive of past surveys.

Results: 138

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Three Most Important Features of a Successful Repair Shop

Category
Updated
March 19, 2024
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Survey – Loaners, Shuttles, Uber, Customer Transportation

Category
Customer Service
Updated
December 17, 2023
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Uniforms for New Employees

Category
Employees
Updated
October 22, 2023
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Customers and Service Advisors?

Category
Customer Service
Updated
March 19, 2024

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Oil Change Pricing at Your Shop?

Category
Numbers
Updated
November 30, 2023

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Pay for a 50-Hour Technician?

Category
Employees
Updated
October 22, 2023

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Employee Changes at Your Shop

Category
Employees
Updated
September 5, 2023

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2022 Sales vs. 2021 Sales at Your Shop

Category
Numbers
Updated
May 21, 2023

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Why Techs Avoid Working at Some Shops

Category
Employees
Updated
March 22, 2023

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ADAS Equipment Plans

Category
Equipment and Tools
Updated
February 5, 2023

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Time Billed for Initial Check Engine Light Testing

Category
Numbers
Updated
January 5, 2023

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Number of Bays for Each Technician

Category
Technicians
Updated
August 10, 2022

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Stress Level at Your Shop

Category
Management
Updated
August 4, 2022

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Air Conditioning in Your Shop?

Category
Equipment and Tools
Updated
August 4, 2022

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Which Makes are Serviced at Your Shop?

Category
Customer Service
Updated
August 4, 2022

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Back-Up Electricity for Emergencies at Your Shop?

Category
Updated
August 4, 2022

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Poll – Hours of Operation at Your Shop?

Category
Updated
August 4, 2022

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2022 SALES GOAL AT YOUR SHOP

Category
Numbers
Updated
August 4, 2022

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TECHNICIAN AVERAGE AGE AT YOUR SHOP – 2021

Category
Employees
Updated
August 4, 2022

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Total Gross Profit

Category
Numbers
Updated
August 4, 2022

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Recording Phone Calls at Your Shop

Category
Customer Service
Updated
August 4, 2022

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Labor Gross Profit at Your Shop

Category
Numbers
Updated
August 4, 2022

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How Many Locations do You Have?

Category
Numbers
Updated
August 4, 2022

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Sales Per Service Advisor?

Category
Numbers
Updated
August 4, 2022

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Charge for Brake Inspection?

Category
Numbers
Updated
August 4, 2022

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